Answers to your travel questions

Everything you need to know about flights, hotels, Umrah and special fares to Pakistan, before you book with our Rome team.

All questions

16 questions

Choose your preferred flight and travel dates, then complete your booking through our available booking options. You can also message or call our Rome team and we will help you step by step. Browse flights.

Yes. We help travellers find and book suitable hotels for their destination and travel dates. See hotels.

Yes. Tell us your destination and dates and we can arrange your flight and hotel in one place, so your trip is easier to plan.

We arrange flights, hotels and tour packages for Europe, Turkey, Egypt and Morocco, plus Umrah packages and special fares to Pakistan. View packages.

These are fares our Rome team arranges for travel to Pakistan. Visit our Pakistan fares page or message us to ask about current options for your dates.

Our popular routes from Rome are Lahore, Karachi and Islamabad. If you need another city, ask our team and we will look at the options with you.

Yes. We can arrange extra baggage for family trips. Tell us how many travellers are coming when you send your request.

We offer dedicated Umrah packages with travel arrangements. What is included depends on the package you choose, so please check the Umrah packages page or ask our team to confirm the details before you book.

As early as you can. Planning ahead gives you more choice of dates and options, and gives us more time to arrange everything properly.

Cancellation and change options depend on the airline, hotel, fare or package terms. Our team can guide you through the conditions that apply to your booking.

You can pay by card or bank transfer, or in person at our office in Rome. For packages, a deposit secures your booking and the balance is due before departure.

Once your booking is confirmed, our team shares your travel details with you. If you are waiting for something, contact us and we will check it right away.

Seat selection can be arranged. Availability depends on the airline and your fare, so let us know your preference when you book.

Yes. We arrange special meals and wheelchair assistance to make a long flight easier. Please tell us at the time of booking.

We usually reply within 15 minutes on WhatsApp, between 09:30 and 19:00, Monday to Saturday.

Our office is in Rome at Via Benedetto Bordoni 38, 00176, Rome, Italy. You are welcome to visit us or get in touch online.

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